Privacy Policy
At Blessed Hands CBD LLC, we are committed to protecting your privacy and ensuring that your personal information is handled with care and respect. This Privacy Policy outlines how we collect, use, and protect the information you provide when using our website and services. By accessing our website or making a purchase, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
When you visit our website, create an account, or make a purchase, we may collect the following types of information:
- Personal Information: This includes your name, email address, billing address, shipping address, phone number, and any other information you voluntarily provide during the checkout process or account registration.
- Payment Information: We collect payment details, such as credit card numbers, expiration dates, and security codes. However, this information is processed securely by our third-party payment processors (e.g., Stripe, or the banks responsible for transactions) and is not stored or accessible by Blessed Hands CBD LLC.
- Order History: Details about the products you purchase and your transaction history.
- Technical Information: We may collect technical information, such as your IP address, browser type, operating system, and browsing behavior on our website, through cookies and similar tracking technologies.
2. How We Use Your Information
The information we collect is used for the following purposes:
- Order Processing: To process and fulfill your orders, including sending confirmation emails, shipping updates, and customer support.
- Account Management: To create and manage your account, including handling login credentials, order history, and preferences.
- Customer Service: To respond to your inquiries, provide support, and improve our customer service.
- Marketing Communications: With your consent, we may send you promotional emails about new products, special offers, and other updates. You can opt out of these communications at any time.
- Website Improvement: To analyze website usage, improve our website, and enhance your shopping experience.
3. Protection of Your Information
We take the security of your personal information seriously and implement industry-standard security measures to protect it. Your payment information is encrypted and securely processed by our third-party payment processors. Blessed Hands CBD LLC does not store or have access to your complete credit card information.
Sensitive information, such as credit card details, is known only to the merchant services we use (e.g., Stripe) and the banks responsible for processing transactions during checkout. We ensure that these third-party service providers comply with the highest standards of security.
4. Information Sharing
We respect your privacy and do not sell, trade, or transfer your personal information to outside parties. Your information is only shared with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing your orders, as long as those parties agree to keep this information confidential.
Examples of third-party service providers include:
- Payment Processors: To securely process your payments and transactions.
- Shipping Companies: To deliver your orders to the specified address.
- Email Service Providers: To send you emails about your orders or marketing communications.
These service providers are only permitted to use your information to perform services on our behalf and are required to protect your information in accordance with this Privacy Policy.
5. Your Rights
You have the right to:
- Access: Request access to the personal information we hold about you.
- Correction: Request corrections to any inaccurate or incomplete information.
- Deletion: Request that we delete your personal information, subject to certain exceptions (e.g., where we need to retain information for legal or business purposes).
- Opt-Out: Opt-out of receiving marketing communications from us.
To exercise any of these rights, please contact us using the contact details provided below.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us understand how you use our website, remember your preferences, and personalize your experience. You can manage your cookie preferences through your browser settings.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
8. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the date of the latest revision will be indicated at the top of the policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:
Blessed Hands CBD LLC
Phone: (888) 652-5189
Thank you for trusting Blessed Hands CBD LLC with your personal information. We are committed to safeguarding your privacy and providing you with a secure shopping experience.